boo.com

Trilingual Customer Service Agent (London, Carnaby Street)

b o o . c o m

Carnaby Street, London

10. 12. 1999

To Whom It May Concern:

Personal Reference: Tetje Velmede

Tetje Velmede has worked as a temporary-to-permanent employee at boo.com between

the dates of 2″d May 1999 and 30 November 1999. Tetje is a very loyal and dependable

employee with the ability to work as part of a team and also individually in a reliable

manner.

Tetje did a very good job as a fun, funky and friendly Customer Service Agent.

He adapted quickly to our procedures and systems and was very efficient in dealing with

our different customers. He was very appreciated for his easy-going personality and his well developed ability to adapt to his clients.
Proof of that is excellent results in internal testings carried on continously.

Tetje also actively participated in different tasks and projects of our company.
His strengths are his friendly and open-minded personality, his ability to analyse any situation

and to turn it round in his „will-do“ approach.

I thank Tetje for the high quality of his work and wish him every success in his future

career.

Yours faithfully.

Damian De Rosaire

Customer Services Integration Manager